Club Auto, through its association with CAA, is the largest and most trusted provider of roadside assistance services in Canada. Between Club Auto and CAA, seven out of every ten roadside events in Canada were serviced through the CAA fleet and contractor network.  Over the course of nearly 100 years of active operations, CAA has constructed its provider network using stringent acceptance criteria and operating standards. 

As the largest road service provider in Canada, CAA Clubs employ dedicated field representatives who actively manage the network of both fleet and contractors. These representatives, along with other CAA personnel monitor customer satisfaction levels, time to scene performance, while ensuring the integrity of the network.

The CAA fleet and contractor network is the largest and most recognized fleet of vehicles in Canada.

Since 1992 Club Auto has responded to the growing demand for private label roadside assistance programs. Today Club Auto provides roadside assistance services to a large number of corporate clients across Canada and the continental United States.

Club Auto recognizes the importance of quality standards in the delivery of service and they live up to the most stringent self-imposed standards in the industry. As such, Club Auto is proud to be an ISO 9001:2000 registered company. 

Club Auto has measured up and withstood the test of time. After all, over 7,300,000 customers can’t be wrong.

Using state of the art indigenous software and VPN technology, our dedicated well-trained bilingual call centre staff are on duty 24 hours a day, 365 days a year. 

As a proactive organization, Club Auto looks forward to working with strategic partners in the development of technologies which will further respond to consumer needs now and in the future.

 

By selecting Club Auto as your roadside assistance provider you will:

  • Associate your company with the most recognized brand in the business

  • Create a strategic partnership with unlimited opportunities for growth

  • Raise the bar on customer satisfaction

  • Receive value for fiscal spending

  • Form a partnership built on trust and integrity

Club Auto looks forward to participating and contributing to your customer service initiatives. We are confident that what we can learn from each other will be in the best interest of your customers.


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